At Weatherbeard, we stand behind the quality of our products and want you to love every purchase you make. That’s why we offer a one-time 100% satisfaction guarantee on all full-sized beard and body care products purchased directly from our website - because your confidence in our products means everything to us as a small business!

For Our U.S. Customers:
If you’re not completely satisfied with your purchase of our beard and body care products, just reach out to us within 30 days of receiving your order. We’ll gladly offer a refund or send a replacement—whichever works best for you. Products must be purchased directly from our website (not third-party resellers or local shops). We may ask for a quick photo to better understand the issue, but after that, we’ll handle the rest.

• Replacement: We’ll ship it out to you as soon as possible, free of charge.
  
  
• Refund: We’ll process a one-time refund for the product subtotal (excluding shipping, taxes, or other fees).

For Our International Customers:
If you’re not loving your product, we’re happy to send you a replacement. However, due to high international shipping costs, we kindly ask that you cover the reshipping fee. We’ll work with you to find the most affordable option.

• Replacement: We’ll send your replacement after confirming the reshipping fee.
  
  
• Refund: Prefer a refund? No problem—we’ll process a one-time refund for the product subtotal (excluding shipping, taxes, or other fees).

**Please note: This is a one-time policy per customer. To make sure you find the perfect scent before committing to a full-sized bottle, we recommend trying our Beard Oil Sample Kit or individual Beard Oil samples. This way, you can find your perfect match with no surprises**

Apparel + Merch Orders:
We do not accept returns on apparel due to sizing issues. We use a third-party print-on-demand service and do not handle apparel orders or other merchandise, like coffee mugs and coasters, directly.